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Homesafe Security Systems, Inc Customer Rated
 
1215 Greenwood Road
Baltimore, MD 21208
  (410) 846-4454
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Business Licensing Information
Type : MD SECURITY
Carrier :
Policy Number : 107-472
 
 
   
Business Description
Homesafe's History Homesafe Security Systems Inc. (HSSI) was founded in 1993 by Stuart Forchheimer. Stuart, a 1987 graduate of the University of Maryland with a Bachelors Degree in Computer Science, has extensive computer application and network design skills. He's worked with companies such as The Discovery Channel, McCormick Spice Company and Bausch & Lomb. After joining forces with Mark Shane in 1993, Homesafe began to take shape. When recently asked why he and Mark make such a good team, Stuart said, "Mark has the drive and ambition to tackle any challenge, big or small, day or night, it doesn't matter. Not only does he get it done, but he also cares how it's done. He takes pride in what he does. Plus each of us knows what the other one is thinking and that helps in solving almost any problem." Shortly after Homesafe started, they began assembling, testing and installing very integrated systems. Stuart and Mark determined that very few security companies were offering state of the art equipment and installations. With Stuart's technical and computer background coupled with Mark's 10 plus years of installation and quality control experience, it was a natural fit. For the record, Mark worked for Martin Marietta as a Quality Control Supervisor on such projects as The B-1 Bomber Program, The Patriot Missile Launcher (which was used in the Gulf War) and the Vertical Launching Missile System. His experience enabled the company to meet the challenges that lay ahead. Systems were designed for all types of applications including customers who had difficulty seeing or hearing, customers who kept large valuables, such as racing cars, or those concerned because they were secluded or off the main road. Each situation was taken into consideration and addressed individually Homesafe was selected to install a lighting and 2-way voice system for United States Senator Barbara Mikulski back in 1996 after she was, unfortunately, mugged outside of her home. Homesafe has installed large systems for businesses ranging from Country Clubs, encompassing over 30,000 square feet, to Fitness Centers, utilizing over 60,000 square feet. In 1995, when AT&T moved away from the residential security market, Homesafe began to look for another alliance. In 1996 they combined forces with ADT, the largest residential security provider in the World. In their first year with the ADT authorized Dealer Program, Homesafe installed over 3,000 security systems. This secured their position as one of the top two authorized ADT dealers in U.S. Homesafe received national recognition when Security Distributing Magazine (Visit SDM at SDMMAG.COM) wrote an article on the company in the August 1997 issue. Homesafe was also featured in SDM's annual security industry ranking issue in May of 1997. Mr. Forchheimer has also had several industry related articles published in Home and Design Magazine, Mid-Atlantic Builder Magazine and Chesapeake Home Magazine. In early 2003, Homesafe was selected to represent GE's fine line of products and services as a GE-Security Pro dealer. GE has very stringent guidelines and requirements for their dealers and according to a letter of acceptance from GE Security Pro, Homesafe was chosen because of its commitment to excellence in customer service, alarm system design and installation. "Homesafe is driven to take care of customers," said GE Security Pro Director Michael Benedict. "We demand a track record of excellence in system design and installation before a company can offer GE products and be part of the elite Security Pro program. Homesafe exceeds those demands." Most recently Homesafe was recognized as one of the top 30 structured wiring installation companies in the nation as published by CE Pro magazine, October 2004 issue.

Services Offered

  To request additional information please call us at (410) 846-4454 or visit our Website. To submit a request please click on the services offered below.  
   
     

Frequently Asked Questions

General Questions
Q.  Do you have a customer satisfaction or refund policy?
Home Security
Q.  What is the monthly monitoring fee?
Q.  Is there an installation fee?
Q.  Do you require a contract?
Q.  Are there early cancellation fees?
Q.  What do you charge for a false-alarm response?

Q.  Do you have a customer satisfaction or refund policy?
  We offer a 30 DAY price assurance guarantee. Please ask your consutlant for a copy of the terms.

Q.  What is the monthly monitoring fee?
  Monthly monitoring varies upon the service you decide to use. We offer Digital, 2-way voice, cellular and wireless services. Rates start as low as $19.99/month, for 9-5 phone support, monitoring service, and our standard service plan.

Q.  Is there an installation fee?
  Installation fees start as low as $99 for our wireless systems, and no charge for our hard wired systems.

Q.  Do you require a contract?
  Yes, Due to insurance requirements and our low monthly fees, we ask our subscribers to commit to a minimum term.

Q.  Are there early cancellation fees?
  Early cancellation fees may be imposed should the subscriber elect to install our $99/basic protection package and not complete the initial term.

Q.  What do you charge for a false-alarm response?
  There is no fine for a false alarm response from our company, However the local jurisdiction you reside in may impose a fine depending upon the number of false alarms in the past 12 months.
 
 
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